Support
Advansys offers support via the RecollX Support Forums, which can be accessed below. If direct support correspondence is required, you can submit a problem report using our support form on this page.
RecollX Support Forums
Visit the appropriate forum for posting your question by clicking one of the links below.
- Archiving Skype history with RecollX
- Searching RecollX archives
- Integrated Skype features
- Feature suggestions
Need to send us a screenshot?
Jing is a great free screen capture tool from Techsmith, which you can use for illustrating an issue you are reporting to us.
- Taking Screenshots: Capture an image of what you see on your computer screen.
- Record Screencasts: Record up to 5 minutes of onscreen video.
Jing enables you to upload your screenshot or short video to a free cloud based ScreenCast account (or Flickr, Twitter and Facebook), enabling you to simply copy and paste an image link into a RecollX support forum post or the support form. Learn more about Jing and access the free download here: http://www.techsmith.com/jing-features.html.